Message from Director General

            We are in the new era of communication technologies with advanced telephone, broadband internet and mobiles. Postal sector throughout the world has also changed over the past decades and we can see the shift from letter mails to e-commerce and Logitech business. Along with the communication technologies, Posts have also become utmost requirements in this digital revolutionary world and same is the case of Nepal.

Over the decades, digital world has boosted the world economy generating e-commerce, employment in advance e-world, resource mobilization and different forms of innovation.  Since then, the volumes of letter mails have of course decreased. It is generally assumed that Posts are only for letters and mail communications. This makes us believe that Postal section    is declining and has been replacing by digital world. Private competitors have come on the  floor to usurp posts. But it has not been realized that Posts are still the integral part of day to day lives of common people throughout the country and Posts are the only one those serve every corners of lives, people and geography. Lots of common people without easy access to the modern techs are still being served by posts. Private companies are basically serving the urban population whereas Nepal Post and other Postal services in other countries reach to every household in the country. That is why, Postal sector is grooming faster, better and more reliably against private courier companies in modern techno-advanced countries like the USA, UK, France, Japan, Korea, Malaysia, India, China, Australia, New Zealand and many more. This proves that Postal business is not declining; rather its relevance and credibility are increasing. The only thing we need to do is to change the mode of our services, bettering our quality of service and standardizing our reliability and promoting our trust amongst our customers and clients.

In the last decade, Nepal Post, like other Postal Operators from around the world, has been experiencing the increased quantity and revenue in EMS and registered articles, compared to ordinary letters. Nepal Post has also been doing better in its Philately and Postal Saving Baking service throughout the country.

Nepal Post has been frequently bringing up project by itself and under the collaboration with the regional and world organizations like APPU and the UPU at different times. Nepal Post is presently concluding MIP and Emergency Assistance Project with the UPU and is planning other Logistic Projects in near future. Nepal Post, being awarded B Level Certificate in the UPU’s Quality of Service Project also shows that Nepal Post is continuously improving meeting the customer requirements.

In addition, Nepal Post also needs to conduct e-commerce and begin other official businesses like paying bills, remittance service worldwide and urban express parcel collection and delivery including day to day need of people on food, clothes, gifts and logistics. Nepal Post also should improve its Postal saving banking service, enhance reliable track and trace facilities and advance delivery and distribution chain in LC/AO, Parcels and EMS services.

For its part, Nepal Post will also continue to help people better interconnect their daily livelihood with networks, remittance, communications and logistics exchanges. It will also continue to provide know-how and technical expertise, encourage the development and innovation of FM radios, cable and digital Nepal with its renewing and monitoring postal mechanics to meet customer needs and sustainably develop the postal sector in Nepal.         

For the same, the government is also devoted in the restructuring Postal sector and has been working on to it with other related line ministries to fulfill the potentials of postal business in the digital Nepal, serving the common people and promoting the government functions and national economy under the guidelines of the Universal Postal Union.  

I wish all the very best for the future prospects of Nepal Post.

(Suresh Adhikari)

Director General